Shipping & Returns


SHIPPING - UNITED STATES

We ship anywhere in the United States for a flat rate of $5. If your order is $60 or more shipping is on us! Orders are shipped from Manitowoc, WI within 3-5 business days. 

SHIPPING - INTERNATIONAL

We ship anywhere in the world for a flat rate of $15. We do not offer any discounts on International Shipping at this time. Orders are shipped from Manitowoc, WI within 3-5 business days.  

 

RETURNS & EXCHANGES

If for any reason you are unhappy with your purchase please email seladesigns1@gmail.com right away and we will sort out any issues. Our return policy is 30 days from the date of purchase. After 30 days we cannot offer a refund or exchange. To be eligible for a return, items must be returned in the same, new condition that you received it. 

Personalized jewelry and custom orders are final sale and cannot be returned. If you are unhappy with your order please contact us and we will do our best to resolve the issue. We do not accept returns or exchanges on international orders but will review each case as needed. 

Returns

We want you to love your Sela Designs Jewelry so we are happy to issue a refund if you are not satisified with your purchase. Once we receive the item, we will email you that it has been received and a credit will be made to the original form of payment. 

Exchanges

If your jewelry is received defective or damaged simply ship it back and we will send you a replacement at no charge. 

Return Shipping Costs

Shipping charges are non-refundable. If you'd like to return your item you are responsible for all return shipping costs.